Earlier this week, on Tuesday in fact, two online retailers sent me special offers, which they later rescinded.
The e-mail from iHerb announced a "Complimentary $20 Credit." All I had to do was shop as usual and the $20 would be deducted at checkout. But just three hours later, I received another e-mail from them with the subject, "Please disregard last message and save 10% on your next order." How dare they!
The other retailer was Eastern Mountain Sports (EMS). Their e-mail offered 15% off all full price items as a thank you for joining their rewards program. This was puzzling to me because I already received and took advantage of an identical offer in September. Sure enough, later that day, EMS sent a second e-mail with the subject, "Our Mistake is Your Holiday Bonus" that apologized for any confusion the first e-mail might've caused. It offered me 15% off all full price items. Well, at least EMS was decent enough to replace the erroneous e-mail offer with an equivalent offer.
Who knows how many more screw up offers I've been sent? EMS and iHerb sell products that my family and I always need. At EMS I scope out outdoor gear, hiking socks, gadgets, while iHerb stocks tea, supplements and some grocery items. So I paid attention to those e-mail offers. Yet I routinely ignore many other retailers' offers.
How are you faring at the Cyber Mall? Are you getting false advertisements from your favorite retailers?
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1 comment:
I haven't seen anything get rescinded, but from Vitacost I do see a lot of free shipping deals (on lower order totals than the default $49), or a certain percent off sale which once I click it turns out to be specific brands I don't use. I really should just change my spam-mail settings from them, since I only ever order over $50 and it's always the same stuff on my shopping list. O.o;;
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